Position title
ICICI Bank Internship 2025 Opportunities For Recent Graduates
Description
As a Customer Relationship Manager at ICICI Bank, you will play a pivotal role in ensuring exceptional customer service and building long-lasting relationships with our clients. You will be responsible for providing financial solutions, addressing customer inquiries, and promoting a wide range of banking products and services.
Responsibilities
- Customer Engagement: Develop and maintain strong relationships with customers through proactive communication and personalized service.
- Financial Advisory: Offer expert financial advice, assess customer needs, and recommend suitable banking and investment products.
- Account Management: Manage and grow a portfolio of banking accounts, ensuring customer satisfaction and retention.
- Cross-Selling: Promote and cross-sell a variety of banking products, including loans, credit cards, insurance, and investment options.
- Compliance: Ensure compliance with all regulatory and bank policies and procedures.
- Problem Resolution: Address customer inquiries, resolve issues, and provide solutions in a timely and efficient manner.
- Market Awareness: Stay updated on industry trends, financial markets, and banking products to provide informed advice.
- Documentation: Accurately maintain customer records and complete necessary paperwork for various banking transactions.
Qualifications
- Bachelor's degree in Business, Finance, or a related field (MBA preferred).
- Strong knowledge of banking and financial products.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Ability to work in a fast-paced environment and meet sales targets.
- Problem-solving and negotiation skills.
- Regulatory and compliance knowledge.
Experience
- Minimum of 2 years of experience in banking or financial services.
- Proven track record of meeting and exceeding sales targets.
- Previous experience in customer relationship management preferred.
Skills
- Strong sales and relationship-building skills.
- Proficiency in Microsoft Office Suite.
- Knowledge of banking software and CRM systems.
- Analytical and problem-solving abilities.
- Excellent communication and presentation skills.
Job Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Retirement and pension plans.
- Training and development programs for career advancement.
- Access to a wide range of banking and financial products.
- Employee discounts and banking privileges.
- Dynamic and inclusive work environment.
Contacts
To apply for this position or for more information, please visit the ICICI Bank careers website: ICICI Bank Careers.
ICICI Bank is an equal opportunity employer and encourages applications from candidates of all backgrounds.
Hiring organization
Employment Type
Intern
Duration of employment
6 months
Industry
Financial services
Job Location
Hyderabad, Telengana, India, Hyderabad, Telengana, 500001, India
Working Hours
8
Base Salary
€10-€20 Per hour
Date posted
June 10, 2025
Valid through
September 19, 2025
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